Privacy Policy
At Ebere, a service by Tita Labs ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your information when you and your team interact with Ebere on Telegram, WhatsApp, or other platforms for operations supervision.
1. Information We Collect
We collect information you and your workers provide directly through chats with Ebere. This includes:
- Chat Messages & Media: Text, images, voice notes, and proof photos workers submit for task verification.
- Platform Identifiers: Telegram user IDs, WhatsApp phone numbers, and display names to maintain worker session history and team rosters.
- Operational Data: Task logs, quality audit results, schedules, and project assignments.
2. How We Process Your Data
To provide AI agent functionalities, Ebere uses large language models, including Google Gemini. Your text inputs are sent securely to these API endpoints to generate responses. We do not sell or lease your personal conversations or personal information to third parties.
3. Data Retention and Deletion
We store your team's chat history, task logs, and audit records securely using MongoDB to allow Ebere to maintain operational continuity across messaging sessions. If you wish to delete your organization's data or reset your history, please contact support@titalabs.com.
4. Security Measures
We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, please remember that no method of transmission or electronic storage is 100% secure.
5. Cookies and Web Analytics
This landing page does not store tracking cookies or track you across the web. We may monitor basic page hit counts to analyze landing page traffic, which is stored in an anonymized format.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at support@titalabs.com.